TREA: Tree-Structure Reasoning Schema for Conversational Recommendation

Wendi Li, Wei Wei, Xiaoye Qu, Xian-Ling Mao, Ye Yuan, Wenfeng Xie, Dangyang Chen


Abstract
Conversational recommender systems (CRS) aim to timely trace the dynamic interests of users through dialogues and generate relevant responses for item recommendations. Recently, various external knowledge bases (especially knowledge graphs) are incorporated into CRS to enhance the understanding of conversation contexts. However, recent reasoning-based models heavily rely on simplified structures such as linear structures or fixed-hierarchical structures for causality reasoning, hence they cannot fully figure out sophisticated relationships among utterances with external knowledge. To address this, we propose a novel Tree structure Reasoning schEmA named TREA. TREA constructs a multi-hierarchical scalable tree as the reasoning structure to clarify the causal relationships between mentioned entities, and fully utilizes historical conversations to generate more reasonable and suitable responses for recommended results. Extensive experiments on two public CRS datasets have demonstrated the effectiveness of our approach.
Anthology ID:
2023.acl-long.167
Volume:
Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Month:
July
Year:
2023
Address:
Toronto, Canada
Editors:
Anna Rogers, Jordan Boyd-Graber, Naoaki Okazaki
Venue:
ACL
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
2970–2982
Language:
URL:
https://aclanthology.org/2023.acl-long.167
DOI:
10.18653/v1/2023.acl-long.167
Bibkey:
Cite (ACL):
Wendi Li, Wei Wei, Xiaoye Qu, Xian-Ling Mao, Ye Yuan, Wenfeng Xie, and Dangyang Chen. 2023. TREA: Tree-Structure Reasoning Schema for Conversational Recommendation. In Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers), pages 2970–2982, Toronto, Canada. Association for Computational Linguistics.
Cite (Informal):
TREA: Tree-Structure Reasoning Schema for Conversational Recommendation (Li et al., ACL 2023)
Copy Citation:
PDF:
https://aclanthology.org/2023.acl-long.167.pdf
Video:
 https://aclanthology.org/2023.acl-long.167.mp4