While counterfactual examples are useful for analysis and training of NLP models, current generation methods either rely on manual labor to create very few counterfactuals, or only instantiate limited types of perturbations such as paraphrases or word substitutions. We present Polyjuice, a general-purpose counterfactual generator that allows for control over perturbation types and locations, trained by finetuning GPT-2 on multiple datasets of paired sentences. We show that Polyjuice produces diverse sets of realistic counterfactuals, which in turn are useful in various distinct applications: improving training and evaluation on three different tasks (with around 70% less annotation effort than manual generation), augmenting state-of-the-art explanation techniques, and supporting systematic counterfactual error analysis by revealing behaviors easily missed by human experts.

Though error analysis is crucial to understanding and improving NLP models, the common practice of manual, subjective categorization of a small sample of errors can yield biased and incomplete conclusions. This paper codifies model and task agnostic principles for informative error analysis, and presents Errudite, an interactive tool for better supporting this process. First, error groups should be precisely defined for reproducibility; Errudite supports this with an expressive domain-specific language. Second, to avoid spurious conclusions, a large set of instances should be analyzed, including both positive and negative examples; Errudite enables systematic grouping of relevant instances with filtering queries. Third, hypotheses about the cause of errors should be explicitly tested; Errudite supports this via automated counterfactual rewriting. We validate our approach with a user study, finding that Errudite (1) enables users to perform high quality and reproducible error analyses with less effort, (2) reveals substantial ambiguities in prior published error analyses practices, and (3) enhances the error analysis experience by allowing users to test and revise prior beliefs.