Incorporating multi-modal contexts in conversation is an important step for developing more engaging dialogue systems. In this work, we explore this direction by introducing MMChat: a large scale Chinese multi-modal dialogue corpus (32.4M raw dialogues and 120.84K filtered dialogues). Unlike previous corpora that are crowd-sourced or collected from fictitious movies, MMChat contains image-grounded dialogues collected from real conversations on social media, in which the sparsity issue is observed. Specifically, image-initiated dialogues in common communications may deviate to some non-image-grounded topics as the conversation proceeds. To better investigate this issue, we manually annotate 100K dialogues from MMChat and further filter the corpus accordingly, which yields MMChat-hf. We develop a benchmark model to address the sparsity issue in dialogue generation tasks by adapting the attention routing mechanism on image features. Experiments demonstrate the usefulness of incorporating image features and the effectiveness in handling the sparsity of image features.

Out-of-Domain (OOD) intent detection is important for practical dialog systems. To alleviate the issue of lacking OOD training samples, some works propose synthesizing pseudo OOD samples and directly assigning one-hot OOD labels to these pseudo samples. However, these one-hot labels introduce noises to the training process because some “hard” pseudo OOD samples may coincide with In-Domain (IND) intents. In this paper, we propose an adaptive soft pseudo labeling (ASoul) method that can estimate soft labels for pseudo OOD samples when training OOD detectors. Semantic connections between pseudo OOD samples and IND intents are captured using an embedding graph. A co-training framework is further introduced to produce resulting soft labels following the smoothness assumption, i.e., close samples are likely to have similar labels. Extensive experiments on three benchmark datasets show that ASoul consistently improves the OOD detection performance and outperforms various competitive baselines.

Practical dialog systems need to deal with various knowledge sources, noisy user expressions, and the shortage of annotated data. To better solve the above problems, we propose CGoDial, a new challenging and comprehensive Chinese benchmark for multi-domain Goal-oriented Dialog evaluation. It contains 96,763 dialog sessions, and 574,949 dialog turns totally, covering three datasets with different knowledge sources: 1) a slot-based dialog (SBD) dataset with table-formed knowledge, 2) a flow-based dialog (FBD) dataset with tree-formed knowledge, and a retrieval-based dialog (RBD) dataset with candidate-formed knowledge. To bridge the gap between academic benchmarks and spoken dialog scenarios, we either collect data from real conversations or add spoken features to existing datasets via crowd-sourcing. The proposed experimental settings include the combinations of training with either the entire training set or a few-shot training set, and testing with either the standard test set or a hard test subset, which can assess model capabilities in terms of general prediction, fast adaptability and reliable robustness.

Lifelong learning (LL) is vital for advanced task-oriented dialogue (ToD) systems. To address the catastrophic forgetting issue of LL, generative replay methods are widely employed to consolidate past knowledge with generated pseudo samples. However, most existing generative replay methods use only a single task-specific token to control their models. This scheme is usually not strong enough to constrain the generative model due to insufficient information involved. In this paper, we propose a novel method, prompt conditioned VAE for lifelong learning (PCLL), to enhance generative replay by incorporating tasks’ statistics. PCLL captures task-specific distributions with a conditional variational autoencoder, conditioned on natural language prompts to guide the pseudo-sample generation. Moreover, it leverages a distillation process to further consolidate past knowledge by alleviating the noise in pseudo samples. Experiments on natural language understanding tasks of ToD systems demonstrate that PCLL significantly outperforms competitive baselines in building lifelong learning models.

Building models of natural language processing (NLP) is challenging in low-resource scenarios where limited data are available. Optimization-based meta-learning algorithms achieve promising results in low-resource scenarios by adapting a well-generalized model initialization to handle new tasks. Nonetheless, these approaches suffer from the memorization overfitting issue, where the model tends to memorize the meta-training tasks while ignoring support sets when adapting to new tasks. To address this issue, we propose a memory imitation meta-learning (MemIML) method that enhances the model’s reliance on support sets for task adaptation. Specifically, we introduce a task-specific memory module to store support set information and construct an imitation module to force query sets to imitate the behaviors of support sets stored in the memory. A theoretical analysis is provided to prove the effectiveness of our method, and empirical results also demonstrate that our method outperforms competitive baselines on both text classification and generation tasks.

A slot value might be provided segment by segment over multiple-turn interactions in a dialog, especially for some important information such as phone numbers and names. It is a common phenomenon in daily life, but little attention has been paid to it in previous work. To fill the gap, this paper defines a new task named Sub-Slot based Task-Oriented Dialog (SSTOD) and builds a Chinese dialog dataset SSD for boosting research on SSTOD. The dataset includes a total of 40K dialogs and 500K utterances from four different domains: Chinese names, phone numbers, ID numbers and license plate numbers. The data is well annotated with sub-slot values, slot values, dialog states and actions. We find some new linguistic phenomena and interactive manners in SSTOD which raise critical challenges of building dialog agents for the task. We test three state-of-the-art dialog models on SSTOD and find they cannot handle the task well on any of the four domains. We also investigate an improved model by involving slot knowledge in a plug-in manner. More work should be done to meet the new challenges raised from SSTOD which widely exists in real-life applications. The dataset and code are publicly available via https://github.com/shunjiu/SSTOD.

The task of converting a natural language question into an executable SQL query, known as text-to-SQL, is an important branch of semantic parsing. The state-of-the-art graph-based encoder has been successfully used in this task but does not model the question syntax well. In this paper, we propose S²SQL, injecting Syntax to question-Schema graph encoder for Text-to-SQL parsers, which effectively leverages the syntactic dependency information of questions in text-to-SQL to improve the performance. We also employ the decoupling constraint to induce diverse relational edge embedding, which further improves the network’s performance. Experiments on the Spider and robustness setting Spider-Syn demonstrate that the proposed approach outperforms all existing methods when pre-training models are used, resulting in a performance ranks first on the Spider leaderboard.

This paper introduces Doc2Bot, a novel dataset for building machines that help users seek information via conversations. This is of particular interest for companies and organizations that own a large number of manuals or instruction books. Despite its potential, the nature of our task poses several challenges: (1) documents contain various structures that hinder the ability of machines to comprehend, and (2) user information needs are often underspecified. Compared to prior datasets that either focus on a single structural type or overlook the role of questioning to uncover user needs, the Doc2Bot dataset is developed to target such challenges systematically. Our dataset contains over 100,000 turns based on Chinese documents from five domains, larger than any prior document-grounded dialog dataset for information seeking. We propose three tasks in Doc2Bot: (1) dialog state tracking to track user intentions, (2) dialog policy learning to plan system actions and contents, and (3) response generation which generates responses based on the outputs of the dialog policy. Baseline methods based on the latest deep learning models are presented, indicating that our proposed tasks are challenging and worthy of further research.

Lifelong learning aims to accumulate knowledge and alleviate catastrophic forgetting when learning tasks sequentially. However, existing lifelong language learning methods only focus on the supervised learning setting. Unlabeled data, which can be easily accessed in real-world scenarios, are underexplored. In this paper, we explore a novel setting, semi-supervised lifelong language learning (SSLL), where a model learns sequentially arriving language tasks with both labeled and unlabeled data. We propose an unlabeled data enhanced lifelong learner to explore SSLL. Specially, we dedicate task-specific modules to alleviate catastrophic forgetting and design two modules to exploit unlabeled data: (1) a virtual supervision enhanced task solver is constructed on a teacher-student framework to mine the underlying knowledge from unlabeled data; and (2) a backward augmented learner is built to encourage knowledge transfer from newly arrived unlabeled data to previous tasks. Experimental results on various language tasks demonstrate our model’s effectiveness and superiority over competitive baselines under the new setting SSLL.

Existing dialog state tracking (DST) models are trained with dialog data in a random order, neglecting rich structural information in a dataset. In this paper, we propose to use curriculum learning (CL) to better leverage both the curriculum structure and schema structure for task-oriented dialogs. Specifically, we propose a model-agnostic framework called Schema-aware Curriculum Learning for Dialog State Tracking (SaCLog), which consists of a preview module that pre-trains a DST model with schema information, a curriculum module that optimizes the model with CL, and a review module that augments mispredicted data to reinforce the CL training. We show that our proposed approach improves DST performance over both a transformer-based and RNN-based DST model (TripPy and TRADE) and achieves new state-of-the-art results on WOZ2.0 and MultiWOZ2.1.

Learning sentence embeddings from dialogues has drawn increasing attention due to its low annotation cost and high domain adaptability. Conventional approaches employ the siamese-network for this task, which obtains the sentence embeddings through modeling the context-response semantic relevance by applying a feed-forward network on top of the sentence encoders. However, as the semantic textual similarity is commonly measured through the element-wise distance metrics (e.g. cosine and L2 distance), such architecture yields a large gap between training and evaluating. In this paper, we propose DialogueCSE, a dialogue-based contrastive learning approach to tackle this issue. DialogueCSE first introduces a novel matching-guided embedding (MGE) mechanism, which generates a context-aware embedding for each candidate response embedding (i.e. the context-free embedding) according to the guidance of the multi-turn context-response matching matrices. Then it pairs each context-aware embedding with its corresponding context-free embedding and finally minimizes the contrastive loss across all pairs. We evaluate our model on three multi-turn dialogue datasets: the Microsoft Dialogue Corpus, the Jing Dong Dialogue Corpus, and the E-commerce Dialogue Corpus. Evaluation results show that our approach significantly outperforms the baselines across all three datasets in terms of MAP and Spearman’s correlation measures, demonstrating its effectiveness. Further quantitative experiments show that our approach achieves better performance when leveraging more dialogue context and remains robust when less training data is provided.

Existing end-to-end dialog systems perform less effectively when data is scarce. To obtain an acceptable success in real-life online services with only a handful of training examples, both fast adaptability and reliable performance are highly desirable for dialog systems. In this paper, we propose the Meta-Dialog System (MDS), which combines the advantages of both meta-learning approaches and human-machine collaboration. We evaluate our methods on a new extended-bAbI dataset and a transformed MultiWOZ dataset for low-resource goal-oriented dialog learning. Experimental results show that MDS significantly outperforms non-meta-learning baselines and can achieve more than 90% per-turn accuracies with only 10 dialogs on the extended-bAbI dataset.

This paper proposes Dynamic Memory Induction Networks (DMIN) for few-short text classification. The model develops a dynamic routing mechanism over static memory, enabling it to better adapt to unseen classes, a critical capability for few-short classification. The model also expands the induction process with supervised learning weights and query information to enhance the generalization ability of meta-learning. The proposed model brings forward the state-of-the-art performance significantly by 2 4% improvement on the miniRCV1 and ODIC datasets. Detailed analysis is further performed to show how the proposed network achieves the new performance.

Cross-lingual Entity alignment is an essential part of building a knowledge graph, which can help integrate knowledge among different language knowledge graphs. In the real KGs, there exists an imbalance among the information in the same hierarchy of corresponding entities, which results in the heterogeneity of neighborhood structure, making this task challenging. To tackle this problem, we propose a dual attention network for cross-lingual entity alignment (DAEA). Specifically, our dual attention consists of relation-aware graph attention and hierarchical attention. The relation-aware graph attention aims at selectively aggregating multi-hierarchy neighborhood information to alleviate the difference of heterogeneity among counterpart entities. The hierarchical attention adaptively aggregates the low-hierarchy and the high-hierarchy information, which is beneficial to balance the neighborhood information of counterpart entities and distinguish non-counterpart entities with similar structures. Finally, we treat cross-lingual entity alignment as a process of linking prediction. Experimental results on three real-world cross-lingual entity alignment datasets have shown the effectiveness of DAEA.

Text classification tends to struggle when data is deficient or when it needs to adapt to unseen classes. In such challenging scenarios, recent studies have used meta-learning to simulate the few-shot task, in which new queries are compared to a small support set at the sample-wise level. However, this sample-wise comparison may be severely disturbed by the various expressions in the same class. Therefore, we should be able to learn a general representation of each class in the support set and then compare it to new queries. In this paper, we propose a novel Induction Network to learn such a generalized class-wise representation, by innovatively leveraging the dynamic routing algorithm in meta-learning. In this way, we find the model is able to induce and generalize better. We evaluate the proposed model on a well-studied sentiment classification dataset (English) and a real-world dialogue intent classification dataset (Chinese). Experiment results show that on both datasets, the proposed model significantly outperforms the existing state-of-the-art approaches, proving the effectiveness of class-wise generalization in few-shot text classification.

Cross-domain Chinese Word Segmentation (CWS) remains a challenge despite recent progress in neural-based CWS. The limited amount of annotated data in the target domain has been the key obstacle to a satisfactory performance. In this paper, we propose a semi-supervised word-based approach to improving cross-domain CWS given a baseline segmenter. Particularly, our model only deploys word embeddings trained on raw text in the target domain, discarding complex hand-crafted features and domain-specific dictionaries. Innovative subsampling and negative sampling methods are proposed to derive word embeddings optimized for CWS. We conduct experiments on five datasets in special domains, covering domains in novels, medicine, and patent. Results show that our model can obviously improve cross-domain CWS, especially in the segmentation of domain-specific noun entities. The word F-measure increases by over 3.0% on four datasets, outperforming state-of-the-art semi-supervised and unsupervised cross-domain CWS approaches with a large margin. We make our data and code available on Github.

We study the problem of grounding distributional representations of texts on the visual domain, namely visual-semantic embeddings (VSE for short). Begin with an insightful adversarial attack on VSE embeddings, we show the limitation of current frameworks and image-text datasets (e.g., MS-COCO) both quantitatively and qualitatively. The large gap between the number of possible constitutions of real-world semantics and the size of parallel data, to a large extent, restricts the model to establish a strong link between textual semantics and visual concepts. We alleviate this problem by augmenting the MS-COCO image captioning datasets with textual contrastive adversarial samples. These samples are synthesized using language priors of human and the WordNet knowledge base, and enforce the model to ground learned embeddings to concrete concepts within the image. This simple but powerful technique brings a noticeable improvement over the baselines on a diverse set of downstream tasks, in addition to defending known-type adversarial attacks. Codes are available at https://github.com/ExplorerFreda/VSE-C.