We present the MASSIVE dataset–Multilingual Amazon Slu resource package (SLURP) for Slot-filling, Intent classification, and Virtual assistant Evaluation. MASSIVE contains 1M realistic, parallel, labeled virtual assistant utterances spanning 51 languages, 18 domains, 60 intents, and 55 slots. MASSIVE was created by tasking professional translators to localize the English-only SLURP dataset into 50 typologically diverse languages from 29 genera. We also present modeling results on XLM-R and mT5, including exact match accuracy, intent classification accuracy, and slot-filling F1 score. We have released our dataset, modeling code, and models publicly.

Event argument extraction (EAE) identifies event arguments and their specific roles for a given event. Recent advancement in generation-based EAE models has shown great performance and generalizability over classification-based models. However, existing generation-based EAE models mostly focus on problem re-formulation and prompt design, without incorporating additional information that has been shown to be effective for classification-based models, such as the abstract meaning representation (AMR) of the input passages. Incorporating such information into generation-based models is challenging due to the heterogeneous nature of the natural language form prevalently used in generation-based models and the structured form of AMRs. In this work, we study strategies to incorporate AMR into generation-based EAE models. We propose AMPERE, which generates AMR-aware prefixes for every layer of the generation model. Thus, the prefix introduces AMR information to the generation-based EAE model and then improves the generation. We also introduce an adjusted copy mechanism to AMPERE to help overcome potential noises brought by the AMR graph. Comprehensive experiments and analyses on ACE2005 and ERE datasets show that AMPERE can get 4% - 10% absolute F1 score improvements with reduced training data and it is in general powerful across different training sizes.

Many tasks in natural language processing require the extraction of relationship information for a given condition, such as event argument extraction, relation extraction, and task-oriented semantic parsing. Recent works usually propose sophisticated models for each task independently and pay less attention to the commonality of these tasks and to have a unified framework for all the tasks. In this work, we propose to take a unified view of all these tasks and introduce TAGPRIME to address relational structure extraction problems. TAGPRIME is a sequence tagging model that appends priming words about the information of the given condition (such as an event trigger) to the input text. With the self-attention mechanism in pre-trained language models, the priming words make the output contextualized representations contain more information about the given condition, and hence become more suitable for extracting specific relationships for the condition. Extensive experiments and analyses on three different tasks that cover ten datasets across five different languages demonstrate the generality and effectiveness of TAGPRIME.

Long video content understanding poses a challenging set of research questions as it involves long-distance, cross-media reasoning and knowledge awareness. In this paper, we present a new benchmark for this problem domain, targeting the task of deep movie/TV question answering (QA) beyond previous work’s focus on simple plot summary and short video moment settings. We define several baselines based on direct retrieval of relevant context for long-distance movie QA. Observing that real-world QAs may require higher-order multi-hop inferences, we further propose a novel framework, called the DeepMaven, which extracts events, entities, and relations from the rich multimedia content in long videos to pre-construct movie knowledge graphs (movieKGs), and at the time of QA inference, complements general semantics with structured knowledge for more effective information retrieval and knowledge reasoning. We also introduce our recently collected DeepMovieQA dataset, including 1,000 long-form QA pairs from 41 hours of videos, to serve as a new and useful resource for future work. Empirical results show the DeepMaven performs competitively for both the new DeepMovieQA and the pre-existing MovieQA dataset.

We present a study on leveraging multilingual pre-trained generative language models for zero-shot cross-lingual event argument extraction (EAE). By formulating EAE as a language generation task, our method effectively encodes event structures and captures the dependencies between arguments. We design language-agnostic templates to represent the event argument structures, which are compatible with any language, hence facilitating the cross-lingual transfer. Our proposed model finetunes multilingual pre-trained generative language models to generate sentences that fill in the language-agnostic template with arguments extracted from the input passage. The model is trained on source languages and is then directly applied to target languages for event argument extraction. Experiments demonstrate that the proposed model outperforms the current state-of-the-art models on zero-shot cross-lingual EAE. Comprehensive studies and error analyses are presented to better understand the advantages and the current limitations of using generative language models for zero-shot cross-lingual transfer EAE.

Event extraction requires high-quality expert human annotations, which are usually expensive. Therefore, learning a data-efficient event extraction model that can be trained with only a few labeled examples has become a crucial challenge. In this paper, we focus on low-resource end-to-end event extraction and propose DEGREE, a data-efficient model that formulates event extraction as a conditional generation problem. Given a passage and a manually designed prompt, DEGREE learns to summarize the events mentioned in the passage into a natural sentence that follows a predefined pattern. The final event predictions are then extracted from the generated sentence with a deterministic algorithm. DEGREE has three advantages to learn well with less training data. First, our designed prompts provide semantic guidance for DEGREE to leverage DEGREE and thus better capture the event arguments. Moreover, DEGREE is capable of using additional weakly-supervised information, such as the description of events encoded in the prompts. Finally, DEGREE learns triggers and arguments jointly in an end-to-end manner, which encourages the model to better utilize the shared knowledge and dependencies among them. Our experimental results demonstrate the strong performance of DEGREE for low-resource event extraction.

Ad hominem attacks are those that target some feature of a person’s character instead of the position the person is maintaining. These attacks are harmful because they propagate implicit biases and diminish a person’s credibility. Since dialogue systems respond directly to user input, it is important to study ad hominems in dialogue responses. To this end, we propose categories of ad hominems, compose an annotated dataset, and build a classifier to analyze human and dialogue system responses to English Twitter posts. We specifically compare responses to Twitter topics about marginalized communities (#BlackLivesMatter, #MeToo) versus other topics (#Vegan, #WFH), because the abusive language of ad hominems could further amplify the skew of power away from marginalized populations. Furthermore, we propose a constrained decoding technique that uses salient n-gram similarity as a soft constraint for top-k sampling to reduce the amount of ad hominems generated. Our results indicate that 1) responses from both humans and DialoGPT contain more ad hominems for discussions around marginalized communities, 2) different quantities of ad hominems in the training data can influence the likelihood of generating ad hominems, and 3) we can use constrained decoding techniques to reduce ad hominems in generated dialogue responses.

The growing popularity of Virtual Assistants poses new challenges for Entity Resolution, the task of linking mentions in text to their referent entities in a knowledge base. Specifically, in the shopping domain, customers tend to mention the entities implicitly (e.g., “organic milk”) rather than use the entity names explicitly, leading to a large number of candidate products. Meanwhile, for the same query, different customers may expect different results. For example, with “add milk to my cart”, a customer may refer to a certain product from his/her favorite brand, while some customers may want to re-order products they regularly purchase. Moreover, new customers may lack persistent shopping history, which requires us to enrich the connections between customers through products and their attributes. To address these issues, we propose a new framework that leverages personalized features to improve the accuracy of product ranking. We first build a cross-source heterogeneous knowledge graph from customer purchase history and product knowledge graph to jointly learn customer and product embeddings. After that, we incorporate product, customer, and history representations into a neural reranking model to predict which candidate is most likely to be purchased by a specific customer. Experiment results show that our model substantially improves the accuracy of the top ranked candidates by 24.6% compared to the state-of-the-art product search model.

Technology for language generation has advanced rapidly, spurred by advancements in pre-training large models on massive amounts of data and the need for intelligent agents to communicate in a natural manner. While techniques can effectively generate fluent text, they can also produce undesirable societal biases that can have a disproportionately negative impact on marginalized populations. Language generation presents unique challenges for biases in terms of direct user interaction and the structure of decoding techniques. To better understand these challenges, we present a survey on societal biases in language generation, focusing on how data and techniques contribute to biases and progress towards reducing biases. Motivated by a lack of studies on biases from decoding techniques, we also conduct experiments to quantify the effects of these techniques. By further discussing general trends and open challenges, we call to attention promising directions for research and the importance of fairness and inclusivity considerations for language generation applications.

Traditional supervised Information Extraction (IE) methods can extract structured knowledge elements from unstructured data, but it is limited to a pre-defined target ontology. In reality, the ontology of interest may change over time, adding emergent new types or more fine-grained subtypes. We propose a new lifelong learning framework to address this challenge. We focus on lifelong event detection as an exemplar case and propose a new problem formulation that is also generalizable to other IE tasks. In event detection and more general IE tasks, rich correlations or semantic relatedness exist among hierarchical knowledge element types. In our proposed framework, knowledge is being transferred between learned old event types and new event types. Specifically, we update old knowledge with new event types’ mentions using a self-training loss. In addition, we aggregate old event types’ representations based on their similarities with new event types to initialize the new event types’ representations. Experimental results show that our framework outperforms competitive baselines with a 5.1% absolute gain in the F1 score. Moreover, our proposed framework can boost the F1 score for over 30% absolute gain on some new long-tail rare event types with few training instances. Our knowledge transfer module improves performance on both learned event types and new event types under the lifelong learning setting, showing that it helps consolidate old knowledge and improve novel knowledge acquisition.

We present a general approach towards controllable societal biases in natural language generation (NLG). Building upon the idea of adversarial triggers, we develop a method to induce societal biases in generated text when input prompts contain mentions of specific demographic groups. We then analyze two scenarios: 1) inducing negative biases for one demographic and positive biases for another demographic, and 2) equalizing biases between demographics. The former scenario enables us to detect the types of biases present in the model. Specifically, we show the effectiveness of our approach at facilitating bias analysis by finding topics that correspond to demographic inequalities in generated text and comparing the relative effectiveness of inducing biases for different demographics. The second scenario is useful for mitigating biases in downstream applications such as dialogue generation. In our experiments, the mitigation technique proves to be effective at equalizing the amount of biases across demographics while simultaneously generating less negatively biased text overall.

We present a systematic study of biases in natural language generation (NLG) by analyzing text generated from prompts that contain mentions of different demographic groups. In this work, we introduce the notion of the regard towards a demographic, use the varying levels of regard towards different demographics as a defining metric for bias in NLG, and analyze the extent to which sentiment scores are a relevant proxy metric for regard. To this end, we collect strategically-generated text from language models and manually annotate the text with both sentiment and regard scores. Additionally, we build an automatic regard classifier through transfer learning, so that we can analyze biases in unseen text. Together, these methods reveal the extent of the biased nature of language model generations. Our analysis provides a study of biases in NLG, bias metrics and correlated human judgments, and empirical evidence on the usefulness of our annotated dataset.

Characterizing the content of a technical document in terms of its learning utility can be useful for applications related to education, such as generating reading lists from large collections of documents. We refer to this learning utility as the “pedagogical value” of the document to the learner. While pedagogical value is an important concept that has been studied extensively within the education domain, there has been little work exploring it from a computational, i.e., natural language processing (NLP), perspective. To allow a computational exploration of this concept, we introduce the notion of “pedagogical roles” of documents (e.g., Tutorial and Survey) as an intermediary component for the study of pedagogical value. Given the lack of available corpora for our exploration, we create the first annotated corpus of pedagogical roles and use it to test baseline techniques for automatic prediction of such roles.

We describe a novel two-way speech-to-speech (S2S) translation system that actively detects a wide variety of common error types and resolves them through user-friendly dialog with the user(s). We present algorithms for detecting out-of-vocabulary (OOV) named entities and terms, sense ambiguities, homophones, idioms, ill-formed input, etc. and discuss novel, interactive strategies for recovering from such errors. We also describe our approach for prioritizing different error types and an extensible architecture for implementing these decisions. We demonstrate the efficacy of our system by presenting analysis on live interactions in the English-to-Iraqi Arabic direction that are designed to invoke different error types for spoken language translation. Our analysis shows that the system can successfully resolve 47% of the errors, resulting in a dramatic improvement in the transfer of problematic concepts.