In conversational search, the user’s real search intent for the current conversation turn is dependent on the previous conversation history. It is challenging to determine a good search query from the whole conversation context. To avoid the expensive re-training of the query encoder, most existing methods try to learn a rewriting model to de-contextualize the current query by mimicking the manual query rewriting. However, manually rewritten queries are not always the best search queries. Thus, training a rewriting model on them would lead to sub-optimal queries. Another useful information to enhance the search query is the potential answer to the question. In this paper, we propose ConvGQR, a new framework to reformulate conversational queries based on generative pre-trained language models (PLMs), one for query rewriting and another for generating potential answers. By combining both, ConvGQR can produce better search queries. In addition, to relate query reformulation to the retrieval task, we propose a knowledge infusion mechanism to optimize both query reformulation and retrieval. Extensive experiments on four conversational search datasets demonstrate the effectiveness of ConvGQR.

Syllogistic reasoning, a typical form of deductive reasoning, is a critical capability widely required in natural language understanding tasks, such as text entailment and question answering. To better facilitate research on syllogistic reasoning, we develop a benchmark called SylloBase that differs from existing syllogistic datasets in three aspects: (1) Covering a complete taxonomy of syllogism reasoning patterns; (2) Containing both automatically and manually constructed samples; and (3) Involving both the generation and understanding tasks. We automatically construct 50k template-based syllogism samples by mining syllogism patterns from Wikidata and ConceptNet. To improve our dataset’s naturalness and challenge, we apply GPT-3 to paraphrase the template-based data and further manually rewrite 1,000 samples as the test set. State-of-the-art pre-trained language models can achieve the best generation ROUGE-L of 38.72 by T5 and the best multi-choice accuracy of 72.77% by RoBERTa on SylloBase, which indicates the great challenge of learning diverse syllogistic reasoning types on SylloBase. Our datasets are released at https://github.com/casually-PYlearner/SYLLOBASE.

Persuasive dialogue aims to persuade users to achieve some targets by conversations. While previous persuasion models have achieved notable successes, they mostly base themselves on utterance semantic matching, and an important aspect has been ignored, that is, the strategy of the conversations, for example, the agent can choose an emotional-appeal strategy to impress users. Compared with utterance semantics, conversation strategies are high-level concepts, which can be informative and provide complementary information to achieve effective persuasions. In this paper, we propose to build a persuasion model by jointly modeling the conversation semantics and strategies, where we design a BERT-like module and an auto-regressive predictor to match the semantics and strategies, respectively. Experimental results indicate that our proposed approach can significantly improve the state-of-the-art baseline by 5% on a small dataset and 37% on a large dataset in terms of Recall@1. Detailed analyses show that the auto-regressive predictor contributes most to the final performance.

Generalized text representations are the foundation of many natural language understanding tasks. To fully utilize the different corpus, it is inevitable that models need to understand the relevance among them. However, many methods ignore the relevance and adopt a single-channel model (a coarse paradigm) directly for all tasks, which lacks enough rationality and interpretation. In addition, some existing works learn downstream tasks by stitches skill block (a fine paradigm), which might cause irrational results due to its redundancy and noise. In this work, we first analyze the task correlation through three different perspectives, , data property, manual design, and model-based relevance, based on which the similar tasks are grouped together. Then, we propose a hierarchical framework with a coarse-to-fine paradigm, with the bottom level shared to all the tasks, the mid-level divided to different groups, and the top-level assigned to each of the tasks. This allows our model to learn basic language properties from all tasks, boost performance on relevant tasks, and reduce the negative impact from irrelevant tasks. Our experiments on 13 benchmark datasets across five natural language understanding tasks demonstrate the superiority of our method.

Personalized chatbots focus on endowing the chatbots with a consistent personality to behave like real users and further act as personal assistants. Previous studies have explored generating implicit user profiles from the user’s dialogue history for building personalized chatbots. However, these studies only use the response generation loss to train the entire model, thus it is prone to suffer from the problem of data sparsity. Besides, they overemphasize the final generated response’s quality while ignoring the correlations and fusions between the user’s dialogue history, leading to rough data representations and performance degradation. To tackle these problems, we propose a self-supervised learning framework MCP for capturing better representations from users’ dialogue history for personalized chatbots. Specifically, we apply contrastive sampling methods to leverage the supervised signals hidden in user dialog history, and generate the pre-training samples for enhancing the model. We design three pre-training tasks based on three types of contrastive pairs from user dialogue history, namely response pairs, sequence augmentation pairs, and user pairs. We pre-train the utterance encoder and the history encoder towards the contrastive objectives and use these pre-trained encoders for generating user profiles while personalized response generation. Experimental results on two real-world datasets show a significant improvement in our proposed model MCP compared with the existing methods.

Personalized dialogue systems explore the problem of generating responses that are consistent with the user’s personality, which has raised much attention in recent years. Existing personalized dialogue systems have tried to extract user profiles from dialogue history to guide personalized response generation. Since the dialogue history is usually long and noisy, most existing methods truncate the dialogue history to model the user’s personality. Such methods can generate some personalized responses, but a large part of dialogue history is wasted, leading to sub-optimal performance of personalized response generation. In this work, we propose to refine the user dialogue history on a large scale, based on which we can handle more dialogue history and obtain more abundant and accurate persona information. Specifically, we design an MSP model which consists of three personal information refiners and a personalized response generator. With these multi-level refiners, we can sparsely extract the most valuable information (tokens) from the dialogue history and leverage other similar users’ data to enhance personalization. Experimental results on two real-world datasets demonstrate the superiority of our model in generating more informative and personalized responses.

相关研究指出,用户提交给搜索引擎的查询通常为短查询。由于自然语言本身的特点,短查询通常具有歧义性,同一个查询可以指代不同的事物,或同一事物的不同方面。为了让搜索结果尽可能满足用户多样化的信息需求,搜索引擎需要对返回的结果进行多样化排序,搜索结果多样化技术应运而生。目前已有的基于全局交互的多样化方法通过全连接的自注意力网络捕获全体候选文档间的交互关系,取得了较好的效果。但由于此类方法只考虑文档间的相关关系,并没有考虑到文档是否具有跟查询相关的有效信息,在训练数据有限的条件下效率相对较低。该文提出了一种基于双星型自注意力网络的搜索结果多样化方法,将全连接结构改为星型拓扑结构,并嵌入查询信息以高效率地提取文档跟查询相关的全局交互特征。相关实验结果显示,该模型相对于基于全连接自注意力网络的多样化方法,具备显著的性能优势。

It is appealing to have a system that generates a story or scripts automatically from a storyline, even though this is still out of our reach. In dialogue systems, it would also be useful to drive dialogues by a dialogue plan. In this paper, we address a key problem involved in these applications - guiding a dialogue by a narrative. The proposed model ScriptWriter selects the best response among the candidates that fit the context as well as the given narrative. It keeps track of what in the narrative has been said and what is to be said. A narrative plays a different role than the context (i.e., previous utterances), which is generally used in current dialogue systems. Due to the unavailability of data for this new application, we construct a new large-scale data collection GraphMovie from a movie website where end- users can upload their narratives freely when watching a movie. Experimental results on the dataset show that our proposed approach based on narratives significantly outperforms the baselines that simply use the narrative as a kind of context.