Hedging is a strategy for softening the impact of a statement in conversation. In reducing the strength of an expression, it may help to avoid embarrassment (more technically, “face threat”) to one’s listener. For this reason, it is often found in contexts of instruction, such as tutoring. In this work, we develop a model of hedge generation based on i) fine-tuning state-of-the-art language models trained on human-human tutoring data, followed by ii) reranking to select the candidate that best matches the expected hedging strategy within a candidate pool using a hedge classifier. We apply this method to a natural peer-tutoring corpus containing a significant number of disfluencies, repetitions, and repairs. The results show that generation in this noisy environment is feasible with reranking. By conducting an error analysis for both approaches, we reveal the challenges faced by systems attempting to accomplish both social and task-oriented goals in conversation.

This paper explores the application of machine learning techniques to predict where hedging occurs in peer-tutoring interactions. The study uses a naturalistic face-to-face dataset annotated for natural language turns, conversational strategies, tutoring strategies, and nonverbal behaviors. These elements are processed into a vector representation of the previous turns, which serves as input to several machine learning models, including MLP and LSTM. The results show that embedding layers, capturing the semantic information of the previous turns, significantly improves the model’s performance. Additionally, the study provides insights into the importance of various features, such as interpersonal rapport and nonverbal behaviors, in predicting hedges by using Shapley values for feature explanation. We discover that the eye gaze of both the tutor and the tutee has a significant impact on hedge prediction. We further validate this observation through a follow-up ablation study.