Wei Lan


2017

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SHIHbot: A Facebook chatbot for Sexual Health Information on HIV/AIDS
Jacqueline Brixey | Rens Hoegen | Wei Lan | Joshua Rusow | Karan Singla | Xusen Yin | Ron Artstein | Anton Leuski
Proceedings of the 18th Annual SIGdial Meeting on Discourse and Dialogue

We present the implementation of an autonomous chatbot, SHIHbot, deployed on Facebook, which answers a wide variety of sexual health questions on HIV/AIDS. The chatbot’s response database is com-piled from professional medical and public health resources in order to provide reliable information to users. The system’s backend is NPCEditor, a response selection platform trained on linked questions and answers; to our knowledge this is the first retrieval-based chatbot deployed on a large public social network.